Rodent Control for Server Rooms & Data Centres Dubai — Protect Your IT Infrastructure

Server rooms attract rodents because they offer warmth from heat-generating equipment, darkness in raised floor voids, and abundant gnawable material in cable runs. Additionally, as Dubai's urban density increases, rats and mice migrate vertically through building service risers into upper-floor server environments.

Rodents chew through power cables, fibre optic lines, and Cat6 ethernet cables — causing immediate outages and, critically, fire risk from exposed live conductors. Furthermore, gnawed refrigerant tubing in precision AC units causes overheating events, while rodent droppings contaminate airflow systems and create biohazard risk for maintenance staff.

Yes. Under Dubai Municipality By-Law No. 11 of 2003, all commercial premises — including data centres and server rooms — must maintain documented pest control records using a DM-licensed contractor. Non-compliance carries fines from AED 500 to AED 50,000. Consequently, an AMC with quarterly inspections satisfies this requirement fully.

Supernova Services offers same-day emergency response across Dubai for active rodent infestations in server rooms and data centres. AMC clients additionally receive priority call-out status. Therefore, if you discover evidence of rodents in your comms room, call +971565115970 immediately for same-day dispatch.

Supernova Services uses enclosed tamper-resistant bait stations placed at entry points — completely sealed units that produce no chemical spray or airborne residue. Additionally, mechanical exclusion using stainless steel wool and fire-rated sealant closes entry gaps permanently. Notably, no fumigation or chemical fogging is used — making our protocol safe for live, operational server environments.

Yes — a full Dubai Municipality Treatment Report is issued after every visit, documenting chemical usage, bait station positions, findings, and technician details. This report is accepted by Dubai Municipality inspectors, building insurance providers, and ISO audit bodies. Furthermore, AMC clients receive a consolidated annual compliance pack at year-end.

All Supernova Services treatments carry a Guaranteed Service commitment — if rodent activity returns within the guarantee period following a completed treatment, our team returns at no additional charge to reassess and re-treat. AMC contracts additionally include priority re-service between scheduled visits at zero extra cost.

A single inspection starts from AED 399 for server rooms up to 50 sqm. A single treatment including bait stations, exclusion sealing, and DM Treatment Report starts from AED 599. Quarterly AMC plans covering four annual visits plus emergency call-out start from AED 1,800 per year. Enterprise AMC for data centres with multiple rooms is quoted following a site assessment.

Our server room AMC includes four quarterly inspection and treatment visits per year, bait station monitoring and replenishment, entry point re-sealing as required, priority same-day emergency call-out between scheduled visits, a DM Treatment Report after each visit, and an annual compliance documentation pack. Additionally, AMC clients receive a dedicated account contact for FM team coordination.

Yes — Supernova Services schedules server room treatments at any time that suits your IT operations, including evenings, weekends, and early mornings. Furthermore, because our bait station protocol produces no chemical spray or fumes, there is no mandatory evacuation period, and your equipment can remain powered throughout the treatment.

Yes — Supernova Services holds Dubai Municipality Licence No. 1072777, authorising commercial pest control across all Dubai premises including data centres, server rooms, office buildings, and warehouses. Additionally, we are ICV Certified and Foodwatch Registered. Our DM Treatment Reports are accepted for all commercial compliance inspections across Dubai.

Call +971565115970 or WhatsApp us directly for a same-day response. Share your server room size and location across Dubai and we will provide a fixed-price quote within the hour. Consequently, AMC proposals are issued within 24 hours following a brief site assessment. Emergency bookings for active infestations receive immediate priority dispatch.